Pennell Pennell
Solutions Architect at Sanity
San Francisco, California, United States
Summary
🤩
Rockstar🎓
Top SchoolPennell Pennell is a seasoned technical support and community engineering professional with eight years of experience helping developer-focused platforms scale their support and feedback loops. Based in San Francisco, they have driven enterprise support at Sanity while building internal tooling, documentation, and analytics that turned community signals into product improvements. Pennell excels at bridging users and engineering—escalating complex incidents, shaping support processes for efficiency, and collaborating with frontend developers to solve implementation challenges. Earlier roles in operations and project management sharpened their data-driven approach to recruitment, workflows, and cross-functional coordination. They pair a creative background in architecture and writing with hands-on product empathy, making them adept at translating user stories into actionable technical changes. Outside work they bring a playful, multidisciplinary energy (⌨️🏋️☕️🎮🎸) that surfaces in both community engagement and practical problem solving.
8 years of coding experience
8 years of employment as a software developer
Architecture, Architecture at University of California, BerkeleyBachelor of Education (B.Ed.) Creative Writing and English Education, Bachelor of Education (B.Ed.) Creative Writing and English Education at California State University-Chico
English
Github Skills (15)
community-management10
cms10
team-ecosystem10
realtime10
react10
sanity10
sanity-io9
skynet9
nextjs6
input-field6
drag-and-drop4
javascript3
autocomplete3
react-hooks3
ndjson1
Programming languages (3)
Github contributions (5)
plsrd/sanity-plugin-singleton-tools
Mar 2024 - Jul 2025
Contributions:1 review, 4 PRs, 7 pushes in 1 year 5 months
plsrd/studioDaddy
Jan 2022 - Aug 2022
Contributions:60 commits, 41 pushes, 1 branch in 7 months
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