Summary
Rafael Souza is a Brazilian computer engineer and entrepreneur with 11 years of experience building AI-infused conversational platforms as Co-Founder and CEO of Ubots. He combines deep software architecture and cloud-native engineering expertise—honed at ilegra and other enterprise projects—with a product-focused drive to improve customer satisfaction through chatbots and automation. Rafael has scaled a startup through prestigious fellowships (Endeavor Scale-Up, YLAI, Westerwelle) and brings hands-on experience in performance engineering, microservices, and DevOps. Equally comfortable in code and C-suite strategy, he bridges technical decision-making and growth-stage leadership while continuing executive education in program management. An early founder with roots in full-stack development and teaching, he’s known for turning legacy systems into scalable, observable platforms that operationalize AI in customer service.
11 years of coding experience
10 years of employment as a software developer
Executive Program Management, Executive Program Management at College of Business - The University of Akron
B.S.E. Computer Engineering Engenharia de Computação, B.S.E. Computer Engineering Engenharia de Computação at Universidade Federal do Rio Grande - FURG
Technologist degree of Software Development Tecnologia da Informação, Technologist degree of Software Development Tecnologia da Informação at Colégio Técnico Industrial Prof. Mário Alquati
Portuguese, English