Richard Westmoreland
Principal Technical Support Engineer at AT&T
Austin, Texas, United States
Summary
👤
Senior🎓
Top SchoolRichard Westmoreland is a Principal Technical Support Engineer with nine years at AT&T and a 16+ year telecom career delivering national-level support for 4G/5G, LTE Broadcast, WCDMA and legacy networks. He specializes in end-to-end systems and performance analysis, complex fault isolation, lab hardware/software integration, and rapid restoration of critical demo and production nodes under emergency conditions. Known for translating deep RAN and core-network knowledge into training and knowledge transfer, he has led 5G demo operations, feature verification, and outage reporting for senior stakeholders. Richard’s background includes cross-vendor troubleshooting across MMEs, SGWs, PDN-GWs, G/E-NodeBs and radio subsystems, and he brings hands-on experience from both carrier and equipment-vendor environments. Based in Austin, he pairs a practical technical-management BS with a knack for simplifying complex telecom behaviors for operations teams. Humble about public code contributions, he contributes expertise more through operational excellence and mentorship than flashy open-source repos.
9 years of coding experience
1 year of employment as a software developer
Bachelors of Science degree, Technical Management, Bachelors of Science degree, Technical Management at DeVry University of Technology - Decatur, GA
Github Skills (35)
wazuh10
log-viewer10
log-analysis10
infosec10
endpoint-security10
graylog10
cybersecurity10
security10
gelf10
malware-detection10
compliance10
logging10
incident-response10
xdr10
syslog10
Programming languages (5)
Github contributions (5)
rswestmoreland/codex
Dec 2024 - Apr 2025
Contributions:24 pushes, 1 branch in 4 months
rswestmoreland/zlg
May 2026 - May 2026
Contributions:11 PRs, 45 pushes, 19 branches in 3 days
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