Rick Fletcher
Technical Leader, Reliability at Duo Security
Philadelphia, Pennsylvania, United States
Summary
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SeniorRick Fletcher is a technical leader in reliability with over 17 years of hands-on experience building web applications and infrastructure across startups and mid-size companies. Currently leading reliability efforts at Duo Security, he previously scaled site reliability and front-end systems at VigLink/Sovrn and earlier cut his teeth on web apps at Napster, SNOCAP, and Electronic Arts. Rick blends deep operational expertise with front-end sensibilities—he even improved the UX of a popular Safari JSON formatter extension by refactoring UI, adding toggle formatting and string folding for readability. Known for pragmatic leadership, he focuses on delivering maintainable, observable systems that support rapid product iteration. Based in Philadelphia, he brings a rare combination of production reliability discipline and user-facing attention to detail.
17 years of coding experience
17 years of employment as a software developer
Stackoverflow
538reputation
48kreached
6answers
0questions
Github Skills (18)
json10
javascript10
css10
json-form10
safari-extension10
user-interface9
ui-design9
interface-design9
html9
bookmarklet6
ruby-on-rails6
heroku6
bundler6
gemfile6
rvm6
Programming languages (14)
Github contributions (5)
rfletcher/safari-json-formatter
Jun 2010 - Feb 2012
A Safari extension which makes valid JSON documents human-readable.
Role in this project:
Front-end Developer
Front-end DeveloperContributions:55 commits in 1 year 8 months
Contributions summary:Rick primarily focused on improving the user interface and user experience of the Safari extension. Their contributions included refactoring and enhancing the display of formatted JSON, specifically addressing the presentation of arrays and objects. Key changes involved adding a toggle formatting button, implementing string folding for long strings, and refining the CSS for improved readability and visual clarity. Additionally, they worked on event handling to improve the user experience.
json-documentsafari-extension
rfletcher/rest-open-uri
Mar 2014 - Mar 2017
Contributions:9 commits, 2 pushes in 3 years
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