Rob聽Maehl

Desktop Support Technician at Computershare

Louisville, Kentucky, United States
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Summary

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Rockstar
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Top School
Rob Maehl is a pragmatic desktop support technician with 14 years of customer-facing and IT experience, currently supporting end users at Computershare in Louisville. He blends hands-on troubleshooting, KBA creation, and tooling from prior roles at CompuCom and Marsh with a background in computer network security and forensics. An active open-source contributor, Rob builds practical utilities鈥攍ike WhyNotWin11 and MSEdgeRedirect鈥攖hat solve real user pain points by detecting OS compatibility issues and redirecting unwanted browser behavior. His career started in hospitality and retail, which informs a service-oriented approach and strong communication skills when resolving technical problems. Colleagues rely on him for creative, user-first solutions and quick adaptations during incidents and disaster recovery.
code14 years of coding experience
bookAssociate's degree Computer Network Security / Forensics, Associate's degree Computer Network Security / Forensics at Sullivan College of Technology and Design
bookHighschool Diploma General Studies, Highschool Diploma General Studies at Pleasure Ridge Park High School
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Github Skills (17)

wp-api10
winapi10
front-end-development10
autoit10
command-line10
powershell10
ws-api10
microsoft-edge9
edges9
edgejs9
windows9
computer-engineering9
ui-design7
graphical-user-interface7
user-interface7

Programming languages (24)

PowerShellC#JavaC++CSSRustCAutoIt

Github contributions (5)

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rcmaehl/MSEdgeRedirect

Jul 2021 - Jan 2023

A Tool to Redirect News, Search, Widgets, Weather and More to Your Default Browser
Role in this project:
userFull-stack Developer
Contributions:25 releases, 20 reviews, 643 commits in 1 year 6 months
Contributions summary:Rob is primarily focused on building a tool to redirect web content to a user's default browser. Their initial commit set up the core functionality for the AutoIt script. Throughout subsequent commits, the user improved the application's capabilities, fixed errors, and added features such as Active Mode functionality which likely required modifying edge browser's settings. The user also made improvements to the user interface and added additional options to the application.
uri-parserchrome-extensionmsedgewindowsuri
rcmaehl/WhyNotWin11

Jun 2021 - Jan 2023

Detection Script to help identify why your PC is not Windows 11 Release Ready. Now Supporting Update Checks!
Role in this project:
userFull-stack Developer
Contributions:38 releases, 85 reviews, 571 commits in 1 year 7 months
Contributions summary:Rob appears to be a full-stack developer, contributing code to the project's front-end. Their commits focused on implementing the core functionality and structure of the tool to identify compatibility issues, which may have involved interacting with back-end logic. They incorporated the usage of external tools to retrieve system information.
windowswindows-11readiness
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