Summary
Sarah Young is a Senior Site Reliability Engineer with 11 years’ experience designing and operating cloud-native production systems, currently driving SRE practices at the Government Digital Service. She combines deep technical skills in observability, IaC and automation with empathetic leadership—coaching new infrastructure leads, running game days, and reducing alert fatigue through pragmatic monitoring reforms. Trained as a historian, she brings a rare humanities-informed lens to team culture, conflict transformation, and psychological safety, and is an active advocate for diversity, inclusion and collaborative XP practices. Known for public speaking and teaching, she translates complex technical goals into clear, actionable plans and nurtures high-performing teams through pairing, mobbing and pastoral care. Off the production line she balances rigorous problem-solving with a playful, human-centred approach to work and leadership—her stated ambition is to one day be a Chief Joy Officer.
11 years of coding experience
9 years of employment as a software developer
Master of Arts (M.A.), Modern British History, Master of Arts (M.A.), Modern British History at The University of Manchester
Master of Arts (M.A.), Women's Studies, Master of Arts (M.A.), Women's Studies at University of Oxford
Bachelor's degree, History, Bachelor's degree, History at Scripps College
Computer Software Engineering, Computer Software Engineering at Makers
Study Abroad, Swahili Studies: Language, History, Culture, Study Abroad, Swahili Studies: Language, History, Culture at School of International Training