Summary
Seongmoon Kang is an insurance operations and analytics manager with over nine years of experience across claims investigation, indemnity review, complaint handling, and project support at Samsung Life and its service adjustment arm. Fluent in English and grounded in both practical insurance operations and statistical training, he has led claim review processes while contributing to data-driven projects such as a BDA customer-call voice analysis system using SAS and SAP. He bridges domain expertise and technology, with hands-on startup experience in web planning and debugging from an early venture role. Known for navigating regulator inspections and cross-functional project work, he brings a pragmatic blend of process, analytics, and stakeholder communication. Interested in roles across underwriting, complaints, product development, and insurtech, he leverages his BI and AIML-focused perspective to modernize legacy insurance workflows.
9 years of coding experience