Serena Chechile
Chief Customer & Product Officer at SVG Consulting Group
Uxbridge, Massachusetts, United States
Summary
🤩
Rockstar🎓
Top SchoolSerena Chechile is a seasoned UX and developer-experience leader with 11+ years driving product, design, and research for large-scale engineering platforms. As Co-Owner of SVG Consulting Group and former Executive Director at JPMorgan Chase, she has led global teams of 50+ designers, researchers, and writers to create an enterprise Internal Developer Portal serving a 55,000+ engineering community. Her work blends deep human-factors training (MS) and hands-on engineering roots (BSc Computer Science), enabling her to translate complex developer workflows into scalable information architecture and component-driven design systems. At Red Hat she influenced OpenShift and Backstage-related IDP offerings and contributed front-end improvements to the widely used OpenShift Console quick-start guides. Serena is known for operationalizing UX—consolidating locations, embedding UX into platform teams, and creating coaching and career frameworks that boost talent density and product adoption. She pairs strategic leadership with practical mentorship, having delivered hundreds of hours guiding emerging UX practitioners.
11 years of coding experience
14 years of employment as a software developer
Hopkinton High SchoolMS Human Factors in Information Design, MS Human Factors in Information Design at Bentley UniversityFay SchoolB.Sc. Computer Science, B.Sc. Computer Science at University of Massachusetts Dartmouth
Github Skills (12)
typescript10
user-interface10
typescripts10
openshift10
graphical-user-interface10
react10
typescript-types10
human-interface10
javascript9
console-application8
console-log8
ui-design8
Programming languages (11)
Github contributions (5)
openshift/console
Aug 2020 - Sep 2020
OpenShift Cluster Console UI
Role in this project:
Front-end Developer
Front-end DeveloperContributions:49 reviews, 12 commits, 1 PR in 29 days
Contributions summary:Serena primarily contributed to the OpenShift console UI by adding and updating quick start guides. Their work involved modifying TypeScript files to define the content, structure, and steps for various guides. The changes included updates to existing guides and the addition of new guides, focused on helping users learn how to use the OpenShift console.
openshiftopenshift-origin
serenamarie125/openshift-origin-design
Mar 2017 - May 2020
Design repository for all things OpenShift
Contributions:45 pushes, 15 branches in 3 years 2 months
commonskubernetesopenshiftportal
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