Sujan Shakya
Security Officer at ACESGroup
Sydney, New South Wales, Australia
Summary
👤
Senior🎓
Top SchoolSujan Shakya is an experienced Information Technology Support Engineer based in Sydney with 15 years of hands-on experience delivering day-to-day IT operations, endpoint management, and server administration. He excels in Microsoft ecosystems—AD, Exchange, Teams, Endpoint Manager—and routinely manages backups, email restoration, MDM/ITSM workflows and Office 365 lifecycle tasks. Comfortable supporting both local and remote users, Sujan moves issues from L1/L2 to level 3 when needed while documenting incidents for continuous improvement. His background includes practical troubleshooting of system crashes, network performance and malware remediation, plus maintaining an internal SharePoint knowledge hub to streamline resolutions. The mix of frontline security roles and retail customer service earlier in his career gives him strong situational awareness and user-focused communication under pressure.
15 years of coding experience
1 year of employment as a software developer
Bachelor's degree, Information Technology, Bachelor's degree, Information Technology at Asia Pacific International CollegeBachelor's degree, Business Information Systems Management, Bachelor's degree, Business Information Systems Management at Victoria University SydneyDiploma, Information Technology, Diploma, Information Technology at UTS CollegeProfessioanal Year, Professioanal Year at Performance Education
Stackoverflow
3,572reputation
1.0mreached
26answers
2questions
assert
top-5%
redis
top-5%
flask
top-5%
python
top-5%
sqlalchemy
top-5%
Github Skills (30)
godot10
game-engine10
open-source10
3d10
game-development10
simplehttpserver9
redis9
python9
parser9
sqlalchemy9
assert9
flask9
angularjs8
markdown7
commonmark7
Programming languages (5)
Github contributions (5)
suzanshakya/dotfiles
Feb 2015 - Sep 2020
Contributions:34 pushes, 1 branch, 1 tag in 5 years 7 months
suzanshakya/nginx-server
Dec 2012 - Jan 2021
Contributions:24 commits, 1 PR, 15 pushes in 8 years 1 month
nginxnginx-serverpythonsimplehttpserver
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