Summary
Sungmin Gan is an Information Technology Analyst with nine years of hands-on experience designing and administering systems that support sales and field teams across sectors. He combines outcome-focused problem solving with end-to-end delivery experience—building and integrating CRM, field management, and call-routing systems to improve operational workflows and business metrics. Comfortable across web development, databases, and cloud services, he implements practical solutions using Salesforce, Zoho, Webflow, Node.js, and Google Cloud Firestore. A strong cross-functional communicator, Sungmin translates user needs and market insights into technical plans that drive adoption and measurable outcomes. He has a track record of supporting both customer-facing and internal systems at organizations from yacht charters to healthcare, and brings particular strength in bridging technical depth with operational context. Based in Oakland, he pairs a CS degree with diverse operations experience, making him effective at deploying reliable, user-centered tooling in real-world environments.
9 years of coding experience
5 years of employment as a software developer
Computer Science, B.S., Computer Science, B.S. at California State University - East Bay
Associate of Science (A.S.), Business Administration and Management, General, Associate of Science (A.S.), Business Administration and Management, General at Laney College