Takeharu Oshida
Support Escalation Engineer
Japan
Summary
👤
Senior🎓
Top SchoolTakeharu Oshida is a Support Escalation Engineer at Microsoft with 13 years of software engineering and customer-facing support experience, focused on Azure PaaS offerings like App Service, Functions, and Container Apps. He combines deep troubleshooting skills with a developer background in frontend and backend systems, having built reusable React components, real-time chat services, and MBaaS solutions early in his career. A prolific technical communicator, he publishes best practices on Qiita, Zenn, and Microsoft blogs and was recognized in the Microsoft Hackathon 2025 for an AI-powered support tool (1st in Japan, global top 3). He consistently achieves high customer satisfaction by turning complex incidents into actionable guidance and operational improvements. Based in Japan with a Master’s in Urban Planning, he brings a practical, systems-oriented mindset to simplify cloud operations and improve user experience.
14 years of coding experience
8 years of employment as a software developer
Master of Architecture (M.Arch.), City/Urban, Community and Regional Planning, Master of Architecture (M.Arch.), City/Urban, Community and Regional Planning at 横浜国立大学 / Yokohama National University
Chinese, Japanese
Github Skills (151)
notification-api10
command-line-interface10
microsoft-azure10
webjobs10
markdown10
azure-webjobs-sdk10
react-component10
notification10
progress-bar10
azure10
codemirror10
draggable10
viewer10
react10
microsoft-edge9
Programming languages (19)
Github contributions (5)
mobilusoss/react-ellipsis-text
Oct 2015 - Nov 2018
React text ellipsify component
Contributions:12 commits, 20 PRs, 22 pushes in 3 years 1 month
reacttooltip
georgeOsdDev/slidepad
Jul 2012 - Aug 2013
HTML Slide Generator.
Contributions:10 commits, 1 PR, 1 comment in 1 year 1 month
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.