Tharaka Perera
Application Support Specialist
Melbourne, Victoria, Australia
Summary
👤
Senior🎓
Top SchoolTharaka Perera is an accomplished Application Support Specialist with nearly a decade of hands-on experience delivering L1/L2 support, incident and change management across telecommunications and enterprise applications. He has led transitions and cross-functional coordination for large clients like British Telecom, built in-house support processes at VETASSESS, and routinely manages deployments, health checks and vendor relationships. Combining practical Unix/PL-SQL troubleshooting with security-focused monitoring (Splunk, IDS/forensics) he bridges operational reliability and compliance. A recent Master of IT in Cloud Computing from Charles Sturt University, he pairs cloud-focused knowledge with deep legacy telecom systems expertise—an uncommon blend that smooths migrations and modernization efforts. Known for clear stakeholder communication and process-driven improvements, he consistently delivers projects on time while mentoring teams and documenting runbooks. Based in Melbourne, he brings a pragmatic, systems-first approach to keeping critical applications resilient and performant.
9 years of coding experience
9 years of employment as a software developer
Diploma in computer system design, Higher Diploma in Computer Based Information Systems, Computer Science, Diploma in computer system design, Higher Diploma in Computer Based Information Systems, Computer Science at National Institute of Business Management, Sri Lanka. (NIBM)BSc (Hons) Computing, Computer Science, BSc (Hons) Computing, Computer Science at University of Greenwich, U.KPostgraduate Deploma in Information Management, Postgraduate Deploma in Information Management at SLIITMaster of Information Technology, Cloud Computing, Master of Information Technology, Cloud Computing at Charles Sturt University
Github Skills (1)
point-of-sale2
Programming languages (2)
Github contributions (5)
tharaka-perera/mini-pos
Mar 2019 - Mar 2019
Mini Point of Sale system for restaurants
Contributions:1 release, 52 commits, 7 pushes in 25 days
pointpoint-of-salesalerestaurants
tharaka-perera/flex-net
Aug 2022 - Nov 2023
Contributions:20 pushes, 4 branches in 1 year 3 months
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