Summary
Théo Laurent is an Application Support Coordinator and software engineer with 11 years of experience resolving mission-critical application incidents for industrial and supply chain environments. He blends hands-on Delphi 6 development for WMS and manufacturing systems with modern web tooling (Next.js, TypeScript, Prisma, MySQL) to build supervision platforms and dashboards that reduce business impact. Certified ITIL V4 and fluent in stakeholder coordination, he has led major incident management, ServiceNow deployment, and knowledge-base/KPI initiatives across logistics, production, sales and finance. His background in industrial engineering at La Poste and a STI2D diploma give him a practical understanding of operational constraints that informs technical decisions. As a reserve brigadier in the Gendarmerie Nationale, he brings discipline and field-tested crisis response skills that translate to calm, decisive incident leadership. Based in Cholet, he pairs legacy-system expertise with modern observability and automation to keep complex enterprise flows running.
11 years of coding experience
6 years of employment as a software developer
ESAIP, École Supérieure Angevine en Informatique et Productique
Baccalauréat STI2D option SIN, Computer Science, Baccalauréat STI2D option SIN, Computer Science at Lycée Jean Monnet
English, Spanish