Tiffany Graziano
Executive Director, Customer Success at ConcertAI
Cambridge, Massachusetts, United States
Summary
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Rockstar🎓
Top SchoolTiffany Graziano is an experienced customer success and delivery leader with eight years in life sciences and enterprise technology, now serving as Executive Director, Customer Success at ConcertAI after a multi-year leadership track at the Broad Institute. She builds and scales customer-facing programs that translate complex bioinformatics and data science platforms into operational outcomes, blending product management, program delivery, and community development expertise. Her background spans mobile and global IT projects at Cigna to strategic customer delivery for research-grade data platforms, giving her a rare mix of healthcare IT, bioinformatics training, and hands-on product support. Based in Cambridge, she pairs a Bioinformatics graduate certificate from Harvard Extension with practical data science training to bridge technical teams and research customers effectively. Notably, she progressed through progressively senior roles at the Broad Institute, evidencing a consistent ability to grow teams and programs in highly technical, collaborative environments.
9 years of coding experience
12 years of employment as a software developer
Data Science, Data Science at General AssemblyA. Bachelor of Science Business Information Systems and Anthropology, A. Bachelor of Science Business Information Systems and Anthropology at Lehigh UniversityBioinformatics Graduate Certificate, Bioinformatics Graduate Certificate at Harvard Extension SchoolGreek Language, Greek History, Environmental Studies, Greek Language, Greek History, Environmental Studies at College Year in Athens
Github Skills (33)
genome10
sequencing10
bioinformatics10
genomics10
scala9
docker9
executor9
workflow-description-language9
gatk9
application9
scientific-workflow9
wdl9
science8
hpc8
spark8
Programming languages (8)
Github contributions (5)
broadinstitute/dsp-terra-mooc-intro
Jan 2022 - Feb 2022
Contributions:2 PRs, 6 pushes, 1 branch in 9 days
broadinstitute/checklists.github.io
Aug 2020 - Sep 2021
Interactive checklists
Contributions:4 reviews, 2 PRs, 2 branches in 1 year 1 month
reactchecklists
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