Tim Zhao is a pragmatic Frontend Developer and seasoned IT specialist with about 10 years in development-focused roles and nearly 20 years delivering IT services and BAU support across APAC. He blends front-end work with deep infrastructure expertise—Windows server, AD, Exchange, Citrix, VMware, networking and VDI—having administered 250+ VMs and supported 500–1500 users as a team lead and escalation point for severity 1–2 incidents. Tim has led service teams, mentored technicians and interns, managed vendors, and coordinated projects using Microsoft Project, demonstrating both hands-on troubleshooting and delivery discipline. His background in PC imaging, patch management and multi-region BAU support gives him a rare full-stack operational view that informs pragmatic frontend solutions. Based in Auckland, he holds a Master’s in Service-oriented Computing and is comfortable bridging developer priorities with resilient, production-grade infrastructure.
10 years of coding experience
8 years of employment as a software developer
Master of Service-oriented Computing, Computer Science, Master of Service-oriented Computing, Computer Science at AUT University
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