Tom Blossom
Head Of Customer Success at Deliberately Incorporated
California, United States
Summary
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Rockstar🎓
Top SchoolTom Blossom is a seasoned customer success leader with 12 years of experience helping high-growth SaaS and AI companies translate technical capability into measurable business outcomes. He has led customer success and support teams across observability, feature-store, graph/vector databases, and AI forecasting startups—most recently heading success at Deliberately Incorporated while advising QFlow.ai and building a privacy-first Claude Code summary tool. Known for reducing operational burden for technical teams (notably legal and finance functions) he combines product empathy with revenue-focused onboarding and retention strategies. Based in California, Tom pairs a liberal arts background in economics and history from Tufts with deep enterprise tooling experience, often stepping into hands-on product and GTM roles to accelerate customer value.
12 years of coding experience
6 years of employment as a software developer
BA, Economics, History, BA, Economics, History at Tufts University
Stackoverflow
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Github Skills (42)
gitbook10
javascript10
nosql10
key-value10
graph-database10
arangodb10
graphdb10
document-database10
multi-model-database10
driver10
query-language10
sql-like10
database10
markdown9
java9
Programming languages (8)
Github contributions (5)
13abylon/gamebook
Mar 2015 - Jun 2016
Contributions:113 commits, 68 pushes, 3 branches in 1 year 3 months
arangodb/Cookbook
Jan 2015 - Jul 2015
Recipes for the multi-model database ArangoDB
Contributions:21 PRs, 71 pushes, 11 branches in 6 months
arangodbmulti-model-database
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