Summary
Trevor Allen is a seasoned product support manager with 11 years of hands-on IT experience and a deep specialty in enterprise storage, currently leading Product Support for Hitachi Vantara's HNAS platform. He has progressed from Tier 2 HNAS engineer to technical and federal management roles, blending systems administration, SAN/VMware integrations, and customer-facing troubleshooting across global deployments. Trevor builds and mentors high-performing support teams, designs test lab environments used company-wide, and partners with engineering to resolve complex issues. Beyond storage, he brings practical multimedia and web skills—video editing, DVD authoring, WordPress, and Photoshop—that help translate technical solutions into clear customer deliverables.
11 years of coding experience
9 years of employment as a software developer