Tyler Fisher

Technical Account Manager at BigPanda

Randallstown, Maryland, United States
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Summary

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Rockstar
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Tyler Fisher is a Technical Account Manager and operations leader with 12 years of tech industry experience, specializing in production engineering, SRE/DevOps, and ITSM. He has led teams at Yahoo/Verizon Media/AOL to build and run AIOps, centralized logging (Splunk), and ServiceNow-integrated workflows that reduced operational friction and improved incident response. Tyler pairs a Master's in Business and Technology Management and ITIL expertise with hands-on systems work—from observability and MySQL ETLs to front-end contributions on open-source projects like NPR's app-template and Lunchbox. Known for turning postmortems and BI into measurable process improvements, he blends strategic program management with practical engineering chops. Based in Randallstown, MD, he brings a track record of shipping tooling and automations that streamline large-scale operations and surface hard-to-see reliability gains.
code13 years of coding experience
job20 years of employment as a software developer
bookMaster's degree, Business and Technology Management, 4.0, Master's degree, Business and Technology Management, 4.0 at Stevenson University
bookBachelor's degree, Computer Information Systems, Bachelor's degree, Computer Information Systems at Strayer University
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Stackoverflow

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Github Skills (14)

aws-s310
css10
javascript10
lessc10
aws10
front-end-development10
amazon-s310
ui-design10
deployment-automation10
s3-bucket10
fabric9
html9
python7
gunicorn7

Programming languages (10)

TypeScriptCoffeeScriptCSSJavaScriptVueRAMLGoPHP

Github contributions (5)

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nprapps/lunchbox

Jul 2015 - May 2017

Image tools for social media sharing
Role in this project:
userFront-end Developer
Contributions:131 commits, 6 PRs, 124 pushes in 1 year 9 months
Contributions summary:Tyler primarily contributed to the front-end development of the project, specifically focusing on the UI components. The commits indicate the user was responsible for styling and theming aspects. The changes included modifications to CSS files, implementing configurable themes, and adjusting the display of elements. The user also made improvements to the structure and layout of the UI.
instagramsharingimage-toolssocial-media
nprapps/app-template

Jan 2014 - Apr 2017

The NPR visuals team's opinionated project template for client-side apps.
Role in this project:
userFull-stack Developer
Contributions:116 commits, 17 PRs, 46 pushes in 3 years 4 months
Contributions summary:Tyler primarily worked on improving the application template by implementing features related to S3 asset management and deployment. They introduced functions for syncing, uploading, and removing assets from S3, streamlining the deployment process. Additionally, the user made changes to the template's Google Analytics integration, and updated the copy editing process by implementing the Google Doc integration. They also fixed bugs and implemented new features in templates.
nprreactclient-sidejavascripttypescript
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