Tyler Reeves
Technical Support Engineer at Guidewire Software
Birmingham, England, United Kingdom
Summary
👤
Senior🎓
Top SchoolTyler Reeves is a Technical Support Engineer with a decade of experience in software, SRE, and cloud infrastructure, currently supporting enterprise customers from Birmingham, UK. He blends hands-on troubleshooting at Guidewire with a background building low-latency trading software at IMC, where he wrote production-quality Java and comprehensive test suites. Comfortable in high-pressure environments, he has experience diagnosing urgent issues to minimize downtime and translating complex technical requirements for diverse stakeholders. His early work as a Head Teaching Assistant honed his ability to explain difficult concepts clearly and coordinate technical teams. Tyler’s profile reflects both operational rigor and a developer’s discipline—he bridges support, SRE practices, and software engineering to keep critical systems reliable. A practical communicator, he often surfaces engineering improvements through presentations and targeted documentation.
10 years of coding experience
1 year of employment as a software developer
Bachelor of Science - BS, Computer Science, Bachelor of Science - BS, Computer Science at Washington University in St. Louis
Github Skills (11)
gson8
annotation-processor8
defense8
jackson8
java7
tower7
immutable-collections6
guava5
immutables5
assertion3
assertj3
Programming languages (2)
Github contributions (5)
zlailari/Towers
Feb 2016 - Apr 2016
Tower Defense game
Contributions:54 commits, 14 PRs, 35 pushes in 1 month
tower-defensegamedefensetowertower-defense-game
smmcmanus/studlifeApp
Nov 2015 - Nov 2015
Contributions:1 push in 1 day
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