Summary
Tyson Dai is an Associate Infrastructure Engineer based in Melbourne with nine years of hands-on experience across networking, technical support, and PC hardware. CCNA-certified and RMIT-educated in Information Technology, he blends practical Cisco networking knowledge with a strong track record building and troubleshooting custom desktop systems for clients. He’s supported large events and brands with on-the-fly technical assistance and customer-facing communication, and has peer-mentored university networking students, creating teaching materials used by lecturers. Now at Services Australia, he applies disciplined infrastructure practices alongside frontline technical support roles, bringing both operational reliability and an eye for user experience. Outside work he channels technical curiosity into photography, model kits and casual piano—interests that reflect a meticulous, creative approach to problem solving.
9 years of coding experience
Bachelor's degree, Information Technology, Bachelor's degree, Information Technology at RMIT University