Veselina Gocev
Technical Support Engineer, Principal at Progress
Bulgaria
Summary
🤩
Rockstar🎓
Top SchoolVeselina Gocev is a Principal Technical Support Engineer with a decade of experience helping enterprise customers get the most from Progress and Telerik products. She has progressed through technical support roles since 2012, combining deep product knowledge with troubleshooting and customer-facing communication skills. Based in Bulgaria, she pairs a Software Engineering degree from Sofia University with hands-on support experience across complex integrations and escalations. Veselina is comfortable bridging engineering and customer success, translating technical issues into actionable fixes and long-term product improvements. Her background includes an early analytical role as a junior actuary, which contributes to a data-minded approach to problem solving. Colleagues know her for steady leadership on critical tickets and a pragmatic focus on resolving root causes rather than temporary workarounds.
11 years of coding experience
8 years of employment as a software developer
Foreign Language High School "Hristo Botev"Bachelor of Science (BSc), Software Engineering, Bachelor of Science (BSc), Software Engineering at Sofia University St. Kliment Ohridski
Bulgarian, English
Github Skills (25)
ajax10
javascript10
jquery10
widgets10
ui-components10
kendo-ui10
telerik10
html10
reactive-programming10
react10
typescript9
vue9
localization8
sass7
mvc6
Programming languages (5)
Github contributions (5)
vveesseelliinnaa/knowledge-factory
Sep 2016 - Oct 2016
Contributions:4 pushes, 1 branch in 1 month
telerik/ajax-docs
Jul 2015 - May 2022
Public Documentation for Telerik UI for ASP.NET AJAX
Contributions:19 reviews, 374 commits, 48 PRs in 6 years 11 months
ajaxtelerik
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