Xin Bao - Business Intelligence Analyst at Intercom

Xin Bao

Business Intelligence Analyst at Intercom

Ireland

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Summary

👤

Senior

🎓

Top School

Xin Bao is a Business Intelligence Analyst with eight years’ experience turning customer support and product data into actionable insight across tech firms including Intercom and Google. She blends technical BI skills, analytics and SQL with a background in UX, marketing and IT consulting to bridge data, product and customer-facing teams. At Looker and Google she focused on enabling data-driven decisions and operational improvements for large-scale support organizations. Comfortable both as a hands-on analyst and a program manager, she excels at simplifying complex problems and delivering measurable customer satisfaction gains. Trained in e-commerce and marketing at University College Dublin and University of Galway, she brings a rare mix of analytical rigor and user-centered product sensibility. Based in Ireland, she quickly learns new tools and thrives at translating business needs into clean data experiences.

8 years of coding experience

9 years of employment as a software developer

Master of Business, E-Commerce/Electronic Commerce, Master of Business, E-Commerce/Electronic Commerce at University of Galway

BA in Management, Public Management, BA in Management, Public Management at Beijing University of Chemical Technology

Msc in Marketing Practise, Marketing/Marketing Management, Msc in Marketing Practise, Marketing/Marketing Management at University College Dublin

English, simplied chinese, traditional chinese

Github Skills (6)

looker6

slash-commands4

chat3

chatbot3

slack3

data-visualization2

Programming languages (4)

TypeScriptCSSHTMLLookML

Github contributions (5)

xin-looker/test

Aug 2018 - Nov 2022

Contributions:28 pushes, 71 branches in 4 years 4 months

xin-looker/thelook_dcleu

Sep 2018 - Nov 2022

Contributions:4 PRs, 57 pushes, 74 branches in 4 years 3 months

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