Zac Heisey
Senior CX Designer at Kaiser Permanente
Baltimore, Maryland, United States
Summary
👤
Senior🎓
Top SchoolZac Heisey is a senior CX designer and design strategist with a decade of experience turning complex healthcare challenges into clear, actionable services and experiences. He has led innovation and design efforts across health systems, startups, and agencies—most recently shaping enterprise consumer and patient experience at Kaiser Permanente after hands-on roles in clinical immersion, pilot programs, and health-tech commercialization. Zac pairs human-centered research and service blueprinting with business-facing skills like go-to-market strategy and outcome measurement, helping devices and digital products reach new markets. He’s co-founded agencies and led digital marketing and web development work earlier in his career, giving him a rare mix of creative direction, technical fluency, and growth-oriented thinking. Based in Baltimore and trained in interaction design at the Estonian Academy of Arts, he’s as comfortable facilitating stakeholder workshops as prototyping policy- and system-level interventions.
10 years of coding experience
16 years of employment as a software developer
Master of Arts - MA, Interaction Design, Master of Arts - MA, Interaction Design at Estonian Academy of ArtsBachelor of Arts (B.A.), Communication, Bachelor of Arts (B.A.), Communication at Nebraska Wesleyan University
English, Spanish
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (22)
eleventy10
javascript9
frontend9
web-development9
html8
static-site8
blog-engine8
npm-package8
css8
site-generator8
static-site-generator8
react7
netlify-cms6
cms6
jamstack5
Programming languages (4)
Github contributions (5)
zac-heisey/murray-lampert
Jun 2017 - Apr 2023
Murray Lampert Design Build Remodel website
Contributions:2 PRs, 1640 pushes, 19 branches in 5 years 11 months
cssmurraydesignremodel
zac-heisey/team-business
Sep 2019 - Nov 2025
Team Business Website
Contributions:3 PRs, 529 pushes, 2 branches in 6 years 3 months
javascriptbusiness-website
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