Zachary Servies
Team Lead, Senior Software Engineer at Genesys
Indianapolis, Indiana, United States
Summary
👤
Senior🎓
Top SchoolZachary Servies is a Team Lead and Senior Software Engineer in Indianapolis with seven years of experience building WebRTC-based video and phone conferencing solutions using JavaScript/TypeScript, Angular/React/Ember, Node.js, and AWS. At Genesys he owns and contributes to open-source WebRTC SDKs consumed by external developers, led a migration of softphone services into the team SDK, and refactored demo and diagnostic tooling that improved visibility into production WebRTC events. He mentors junior engineers, runs internal React lunch-and-learns, and routinely leads incident response for telephony and video services, balancing hands-on coding with operational reliability. Previously he built reusable UI libraries and AWS microservice integrations at Sogeti and began his career with systems and IT roles informed by a CS degree from Purdue. Colleagues rely on him for pragmatic architecture decisions that bridge frontend UX and real-time communications at scale.
8 years of coding experience
6 years of employment as a software developer
Bachelor of Science - BS, Computer and Information Sciences, General, Bachelor of Science - BS, Computer and Information Sciences, General at Purdue University
Stackoverflow
101reputation
9kreached
1answer
7questions
Github Skills (19)
genesys10
headset10
hardware9
vendor9
webrtc9
html6
angular-material6
angular6
dictionary6
css6
loops6
if-statement6
integrations6
javascript6
auth5
Programming languages (3)
Github contributions (5)
zservies/lyrist
Nov 2019 - Feb 2022
Contributions:72 PRs, 86 pushes, 13 branches in 2 years 3 months
purecloudlabs/genesys-cloud-client-logger
Jul 2021 - Apr 2026
Genesys Cloud Client Logger
Contributions:43 reviews, 24 PRs, 38 pushes in 4 years 10 months
genesys
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